Legal

End User License Agreement

Last updated: July 27, 2026 | Maintained by Cannect

This page is maintained by Cannect to answer common legal questions about the Cannect platform. It is a living document and will be updated as Cannect's legal entity and practices are finalized. If you need a signed agreement or custom terms, contact admin@cannect.io.

1. Acceptance of terms

By accessing or using the Cannect platform (the "Service"), you agree to be bound by this End User License Agreement ("Agreement"). If you do not agree to all of these terms, you may not use the Service. This Agreement is between you and Cannect, the operator of Cannect.

The Service includes both business tools for licensed cannabis brands, retailers, and their authorized representatives, and a public consumer-facing directory called Cannections (cannections.cannect.io) that shows cannabis pop-ups, events, and deals. Cannections is for age-verified adults only; the business tools are for authorized representatives of licensed cannabis businesses.

2. Eligibility and age requirement

You must be at least 21 years old to use any part of the Service. To use the business tools, you must also be authorized to act on behalf of a licensed cannabis business or permitted brand. You represent that all information you provide during registration is accurate and that you will keep it current.

Cannections is age-gated at entry. The age gate is a technical control to help prevent underage access, but it is not a substitute for parental or institutional oversight. If you are under 21, do not use Cannections or any other part of the Service.

3. License to use

Subject to your compliance with this Agreement, Cannect grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during the term of your subscription or trial.

You may not modify, reverse-engineer, decompile, scrape, or create derivative works of the Service unless expressly permitted in writing.

4. Accounts and security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify Cannect immediately of any unauthorized use. Multi-person accounts may be configured by administrators within your organization.

5. Acceptable use and compliance

You agree to use the Service only in compliance with all applicable laws, regulations, and the policies of your cannabis licensing authority. You may not use the Service to:

  • Divert cannabis products to unlicensed or unauthorized parties;
  • Upload false, misleading, or fraudulent sales or inventory data;
  • Harass, spam, or send unlawful communications to other users;
  • Violate any third-party rights, including intellectual property;
  • Introduce malware, bots, or other harmful code.

6. Your data and content

You retain ownership of the data, logos, and content you upload ("Customer Data"). You grant Cannect a limited license to host, process, and display Customer Data solely to operate the Service for you. You are solely responsible for ensuring Customer Data complies with applicable law.

7. Fees and payment

Subscription fees are set forth in your order form, invoice, or the pricing page. Unless otherwise stated, fees are billed in advance and are non-refundable. Cannect may change published pricing for new subscriptions with notice; existing subscription terms remain fixed until renewal.

8. Term and termination

This Agreement begins when you first use the Service and continues until terminated. Either party may terminate a subscription at the end of the then-current term. Cannect may suspend or terminate access immediately for material breach, illegal activity, or threat to the platform's integrity.

Upon termination, Cannect will make your data available for export for a reasonable period, then delete it in accordance with the Privacy Policy.

9. Disclaimers

The Service is provided on an "as is" and "as available" basis. Cannect does not warrant that the Service will be uninterrupted, error-free, or that any sales, ROI, or revenue outcomes will result from use of the platform. Cannabis brands and retailers are independently responsible for compliance with their licensing obligations.

10. Limitation of liability

To the fullest extent permitted by law, Cannect's total liability for any claims arising out of or relating to this Agreement will not exceed the amount you paid to Cannect for the Service in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Cannect, its affiliates, and their respective officers, employees, and agents from any claims arising from your use of the Service, your Customer Data, or your violation of this Agreement or applicable law.

12. Governing law and dispute resolution

This Agreement is governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws principles. Any dispute will be resolved through binding arbitration in Delaware, except that either party may seek injunctive relief in court for misuse of intellectual property.

13. Changes to this agreement

Cannect may update this Agreement from time to time. We will notify users of material changes by email or in-app notice. Continued use of the Service after changes become effective constitutes acceptance of the revised Agreement.

14. Contact

For legal questions, contact admin@cannect.io.

Questions about this document? Email admin@cannect.io. These pages are editable and will be updated as Cannect's legal entity and practices are finalized.